Frequently Asked Questions
Everything you need to know about your order and our weird and wonderful world.
How long will it take for my order to arrive?
Standard UK shipping typically takes 3-5 working days. International delivery times vary by location but usually arrive within 7-14 working days via our tracked global partners.
What is your return policy?
We offer a 28-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
Do you restock items that have sold out?
We often produce limited runs to keep our collections unique. While most items don't return once they are gone, we recommend signing up for back-in-stock notifications on the product page just in case.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer Klarna for buy-now-pay-later options.
How do I know which size to buy?
Lazy Oaf fits are often oversized and relaxed. Please refer to our detailed Size Guide located on each product page for specific measurements and fit recommendations.
Will I have to pay customs or import duties?
For orders outside of the UK, your package may be subject to import duties and taxes. These are determined by your local customs office and are the responsibility of the customer.